So after almost 2 hours of trying to contact customer / technical support about this issue unsuccessful, I hope to find more answers here. It keeps up the old state of files and folders and the app says, that all files are synced successfully. But instead of giving me the synced Creative Cloud (Desktop) on Machine B,

Now I am running Machine B and it syncs the Creative Cloud (thats what the app says). Worked on files on Machine A, changed some folder structures in the Creative Cloud folders (desktop). (I have to say, I am working since months with both machines and it always worked fine) I am still in the chat and it drops me this message.Īnd now I am saying, if the customer support can't / won't help me, I am just dropping a question here, so I have the following issue with the creative cloud: The second customer supporter also connected me to the technical support and this is Representatives are currently helping other customers and we will be with you shortly.' Getting these messages 'Thanks for your patience. The first time the supporter connected me to the technical support and after a half hour of

I already contacted the customer support about this issue.

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